What is Tocayah?

Tocayah is a combat sports and fitness brand offering premium boxing, Muay Thai, kickboxing, and training equipment designed for athletes, beginners, and fitness enthusiasts.

Where is Tocayah based?

Tocayah is based in the United Arab Emirates and serves customers locally and internationally.

Does Tocayah have a physical store?

Tocayah primarily operates online. Selected Tocayah products are also available through partnered gyms and training facilities.

What products does Tocayah sell?

Tocayah offers boxing gloves, Muay Thai gloves, hand wraps, shorts, mouth guards, training gear, and combat sports accessories.

Orders & Shipping

Do you ship internationally?

Yes, Tocayah ships to multiple countries worldwide depending on shipping availability.

How long does delivery take?

• UAE: 1–3 business days
• GCC: 3–7 business days
• International: 7–21 business days

How can I track my order?

Once your order is shipped, you’ll receive a tracking number by email.

Can I change or cancel my order?

Orders can only be modified or canceled before shipment. Please contact customer support as soon as possible.

Do you offer cash on delivery?

Cash on delivery availability depends on the delivery location and order eligibility.

Products

How do I choose the right boxing glove size?

• 8–10 oz: Competition & pad work
• 12 oz: Light training
• 14–16 oz: Sparring & general training

Are Tocayah gloves suitable for beginners?

Yes. Tocayah products are designed for both beginners and professional athletes.

What materials are used?

Tocayah products are made using premium cowhide leather and durable materials designed for comfort, protection, and long-lasting performance.

How do I clean my boxing gloves?

Wipe them after every training session, let them air dry naturally, and avoid leaving them inside closed gym bags.

Do you restock sold-out items?

Yes. Popular products are regularly restocked depending on production schedules and demand.

Returns & Exchanges

What is your return policy?

Unused items in their original condition may be eligible for return or exchange within the specified return period.

Can I exchange glove or shorts sizes?

Yes, size exchanges are possible if the item is unused and replacement stock is available.

Who pays for return shipping?

Return shipping responsibility depends on the reason for the return and company policy.

Payments & Support

What payment methods do you accept?

We accept major credit cards, debit cards, secure online payment gateways, and regional payment methods where available.

How can I contact customer support?

Contact us through our website, social media channels, or customer support team.

Do you offer wholesale or partnerships?

Yes. Businesses, gyms, and distributors are welcome to contact us regarding wholesale and partnership opportunities.

Website & Custom Orders

Can I order custom-designed gear?

Custom-designed gear may be available for selected products and bulk orders.

How do I know about new products?

Follow Tocayah on social media or subscribe to our newsletter for product launches and promotions.

Is shopping on Tocayah secure?

Yes. We use secure payment systems and encrypted checkout technology to protect your information.